1. Customer Contact:
    - Initial interaction with the client through various channels such as email, phone calls, or online inquiries.
   - Understanding the client’s needs and pain points to determine how our services can assist them.
   - Scheduling a follow-up meeting for a more detailed discussion.

2. Presentation of Kiel Automation:
   - Conducting a detailed presentation about Kiel Automation, including our services, expertise, and case studies.
   - Highlighting the benefits and value proposition of partnering with us.
   - Addressing any preliminary questions or concerns the client may have.

3. Visit to the Client's Company:
   - Organizing a visit to the client’s site to get a firsthand understanding of their operations.
   - Meeting with key stakeholders to discuss their specific challenges and requirements.
   - Observing the current processes and identifying potential areas for improvement.

4. Data Collection:
   - Gathering detailed data about the client’s current processes, equipment, and performance metrics.
   - Conducting interviews with employees and managers to understand workflow and operational constraints.
   - Collecting any relevant historical data and documentation that will inform the next steps.

5. Initial Proposal Presentation:
   - Preparing and presenting an initial proposal based on the collected data and observed needs.
   - Outlining the proposed solutions, expected benefits, and preliminary timelines.
   - Discussing the proposal in detail with the client and addressing any immediate feedback or questions.
   - If not approved: Wait for future opportunity:
   - Keeping the lines of communication open for future collaboration.
   - Periodically checking in with the client to stay informed about any changes in their needs or priorities.
   - If approved: Strategy Definition Meeting:
   - Organizing a follow-up meeting to define the detailed strategy and project plan.
   - Involving key stakeholders from both sides to ensure alignment and clarity.
   - Setting clear objectives, milestones, and deliverables for the project.

6. In-Depth Process Analysis:
   - Conducting a comprehensive analysis of the client’s processes to identify specific areas for improvement. 
   - Utilizing advanced tools and techniques to map out the process flows and pinpoint inefficiencies.
   - Preparing a detailed report with findings and recommendations.

7. Meeting with Our Partners:
   - Collaborating with our partners to leverage their expertise and resources for the project.
   - Discussing the project requirements and ensuring that all partners are aligned with the objectives.
   - Identifying any additional support or resources needed to successfully implement the solutions.

8. Improvement Proposal Presentation:
   - Presenting the refined proposal for process improvements based on the in-depth analysis and partner input.
   - Detailing the specific actions, technologies, and methodologies that will be employed.
   - Addressing any final questions or concerns from the client and obtaining their approval to proceed.
   - If not approved: Redefinition of Strategies:
   - Revisiting the proposed strategies and making necessary adjustments based on client  feedback.
   - Presenting revised strategies for further consideration and discussion.
   - If approved: Improvement Development:
   - Commencing the development phase, where the proposed improvements are designed  and developed.
   - Ensuring continuous communication with the client to keep them updated on progress and any potential adjustments.

9. Implementation:
   - Executing the implementation of the developed improvements in the client’s operations.
   - Monitoring the implementation process to ensure it aligns with the defined objectives and timelines.
   - Addressing any issues or challenges that arise during implementation promptly.

10. Training:
   - Providing comprehensive training to the client’s staff on the new processes, tools, and technologies.
   - Ensuring that all employees are proficient in utilizing the new systems and understand the benefits.
   - Offering support materials and ongoing training sessions as needed.

11. Support:
   - Offering continuous support to the client post-implementation to ensure smooth operation and address any issues.
   - Regularly checking in with the client to gather feedback and identify areas for further improvement.
   - Providing maintenance and updates to the implemented solutions as required.